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Telecoms ‘most advanced’ in digital transformation: report

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Telecoms ‘most advanced’ in digital transformation: report

Less than 10 percent of enterprises have achieved their digital transformation goals, although the telecoms and banking sectors are the most mature in the drive for digital transformation, according to a new global report.

The report from global analyst firm Ovum reveals that while the telecoms sector was most advanced, the overall level of digital maturity is low across a range of industry sectors.

The telecoms index score currently stands at 43.9%, with banking next at 42%; and ovum says many providers in both sectors are still at early stages or mid-stream levels across most steps.

“Indeed, across the 6,300+ enterprises surveyed, only 8% consider themselves to have achieved transformation, and only a fraction over 16% believe they are well-advanced. Almost as many (23%) rate themselves to be still at the early stages,” Ovum reports.

{loadposition peter}Ovum based its findings on its ICT Enterprise Insights program and a study across 14 industries and primary interviews with over 6,300 enterprises globally, asking senior ICT executives to rate their organisations against nine steps it identified as the key to digital transformation.

These ranged from tackling cybersecurity, to developing digital skills, creating the necessary organisation structure & culture, to digitising processes, creating digital services, to having a clearly articulated digital strategy.

Ovum says its insights program also examined the role of enabling digital technologies in the path to digital transformation, including Big Data, blockchain, IoT, platform architecture/APIs, artificial intelligence (AI), and microservices.

“Here, enterprises are most advanced in adoption of Big Data and API-based architectures with close to 40% of enterprises actively trialing or deploying these areas, with just under a further 50% planning or considering to do so in the future,” Ovum reports.

“Microservices and IoT are less currently advanced in terms of active deployment, but over 50% of planning or considering to do so in the future. In contrast, while AI and blockchain are much discussed, actual traction by enterprises to use such technologies for digital transformation is much less developed.”

Daniel Mayo, Director of IT Data Tools & Insights at Ovum commented: “IT vendors and service providers that deliver the solutions that enable digital transformation can leverage Ovum’s ICT Enterprise Insights to identify the market segments with the most opportunity – by country, industry, or size of company. Along with prioritising market segments, the survey is an essential input in product planning, market messaging, and salesforce deployment.”  

Here is Ovum's infographic:


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