Looking for a sign that it’s time to go digital? Then DocuSign hopes you’ll sign up to its sign of the times service for eSignature and Digital Transaction Management technology.
Not wavering on embracing the future is Waverley Council with its Digital Waverley project, which has empowered its employees with "effective digital tools" from digital leader DocuSign.
Going digital lets you give old ways the finger, while allowing Waverley Council to "recognise citizen expectations for digital services across all levels of government".
Its Digital Waverley programme will allow this "150-year-old council to better meet the needs of its local community. As a first step, it is empowering employees with effective digital tools, such as DocuSign’s eSignature technology".
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Having rolled out DocuSign across its internal HR training processes, Waverley Council has "digitised the last mile of its compulsory learning modules. Previously, the process was paper-intensive and management heavy as the council’s 600 plus staff had to provide written signatures".
Paul White, executive manager for Digital Waverley said: “This often took weeks to turn around but now our employees can manage these forms, from signing through to approval, in up to 25% less time.
“Additionally, DocuSign’s digital audit trail, combined with a reduction in errors, ensures we are even more secure and compliant with local government regulation.
"By taking advantage of digital innovation, the council reports it is ‘already driving efficiency, ensuring greater compliance and freeing up valuable resources to focus on citizen services'."
White added: “Waverley Council is well underway to building a digital local government model and positioning itself as a digital city.
“DocuSign plays an important role in driving this model forward by drastically cutting the time of internal form turnaround and establishing a strong foundation for future transformation without sacrificing on compliance.”
Brad Newton, vice-president APAC at DocuSign, said, “There is a huge opportunity for local governments to take advantage of digital innovation and we are thrilled to support Waverley Council with its Digital Waverley programme. They are setting a paperless example to all levels of government.
“The benefits of switching from ink to electronic signatures are indisputable. DocuSign allows government to transact business digitally anytime, anywhere, on any device, in a manner that is secure, legal, and easy to use, helping it to serve citizens in the best way possible,” he concluded.
