NBN alternative Internet service provider Spirit Telecom has launched a back-up Internet service that will remain redundant until it is needed, under the name Redundancy-as-a-Service.
A statement from the company said the service would provide Internet access when conventional networks used by the NBN and other mainstream providers experienced an outage.
Spirit has its own fibre- and wireless-based network which provides an alternative to the NBN.
“Redundancy-as-a-Service safeguards against a number of potential disasters,” said Spirit managing director Geoff Neate.
{loadposition sam08}“A lost connection can halt online sales, customer and supplier communication, destroy productivity and endanger the brand’s reputation, so it’s paramount that businesses have a ‘plan B’ for when their mission critical services experience an outage."
Spirit’s RaaS offering provides a back-up Internet connection through the air, avoiding the same issues that struck down the primary network.
Last financial year, more than 7800 businesses suffered faults across telecoms platforms including the Internet, that were so severe they lodged a complaint with the Telecommunications Industry Ombudsman, up 41%1 on the previous year.
An additional 3232 complaints were specifically regarding connections.