Promapp secures cloud deal with NZ’s GoShift

Under the deal, Promapp will support the provision of GoShift’s centrally held quality management system by providing the capability to standardise policy and procedures and enable individual councils to share resources and expert knowledge.

GoShift will provide councils with benefits such as faster building consents through standardised forms, templates and checklists as well as its shared online services, data and resources.

The contact provides for participating councils to be given a Promapp login so that they can contribute ideas and recommendations on an ongoing basis.

{loadposition peter}Kate Fox, business analyst, GoShift, said,”Ultimately, our aim is to improve council performance, consistency and the level of service which the community receives across the building consent system.

 “We wanted to make quality management simple and Promapp will enable this through its easy-to-use interface and the fact that robust processes will be easily accessible for teams to use and evolve over time. We’re very excited about the potential for Promapp to drive quality management in the overall building consent process across New Zealand.”

Currently, councils deal with the building consent application process differently. The aim of the shared, single QMS is to bring alignment to the building consent process and create a consistent experience for customers regardless of their location in New Zealand.

Promapp says a key feature of its solution is its ability to support and encourage the continuous improvement of processes via a cloud-based collaborative process improvement approach which will enable individuals to recommend improvements and automatically share updates. This central store will become the repository for all building consent knowledge processes.

Promapp claims more than 110 local government customers across New Zealand and Australia.