Australian call recording service provider Dubber has inked an agreement with UK managed services provider Redcentric Solutions to provide its Call Recording Platform as a Service (PaaS) as a "white labelled" offering.
Redcentric, a publicly listed UK telecommunications provider of unified communications with over 50,000 claimed existing users, is adding over 2000 users to the Dubber service with revenue generated from the agreement dependent on take-up of the services, which will include monthly subscriptions, pay as you go and playback subscriptions, with billing to commence this quarter.
Steve McGovern, chief executive of the ASX-listed Dubber (ASX:DUB), says Redcentric is one of the leading providers of Platform as a Service to the public sector and he believes that the integration of Dubber’s suite into the Redcentric platform will play a core role “in the continued development of that outstanding service".
“We’re extremely pleased to announce the commencement of service with Redcentric after a period of substantial engagement. Redcentric has a unique customer base profile and we expect to see strong take up given the current regulatory environment in the UK and Europe.
{loadposition peter}“In particular, we look forward to seeing the advancement of the mobile and ‘Playback’ services which were first demonstrated at the Redcentric customer symposium late last year.”
According to McGovern Redcentric has seen rapid growth in its Unified Communications services in the UK and has been responding to demand for a scalable call recording solution, especially among large enterprise and healthcare customers.
He says working with Dubber, Redcentric can now offer a contemporary cloud based solution to these clients and is well positioned to provide a high quality and competitive solution to the UK market ahead of impending MIFID II (Markets in Financial Instruments Directive) EU regulatory requirements.
McGovern says Redcentric has been focused on having a network-based, mobile recording offering in their market segments prior to the effect of these regulations.
“The Redcentric service, which has commenced, increases current user numbers and associated revenues while demonstrating Dubber’s core strategy which is to be the global cloud based call recording leader.”