Contact centre specialist QPC has appointed Justin Kingma as a senior consultant.
"Justin's addition to the company is testament to the strong growth our business has achieved in both sales and expanded skills market capability," said QPC commercial director Peter Levine.
"Justin's experience as a consumer of contact centre technologies and a business strategist will be an invaluable asset to our company moving forward.
"At the same time, he is well positioned to articulate and evaluate the customer experience technology innovations taking place and impacting both private and public sector organisations in this country today.
{loadposition stephen08}"We look forward to the positive impact which Justin will have on our clients' customer experience objectives moving forward."
strategies.
Kingma joins QPC from VicRoads where he held several roles including workforce operations manager and senior contact centre manager.