Sydney Monday 6th February 2017: Next Telecom Pty Ltd, one of Australia’s premier (IP) Voice and Data service providers for businesses, today announced it has again won the Australian Gold Customer Service Award for 2016 after winning the previous four years.
Next Telecom is a leader in customer service for the telecommunications sector, delivering multiple state-of-the-art customer service & carriage solutions to assist small to medium and large businesses in Australia, not only to enter the new age IP Based telecoms market, but to reduce costs by delivering competitive pricing, business data services, Broadsoft IP telephony.
Executive Director Gavin Roache said, “After 8 years of operations, winning this award again is a testament to the organisations mission to be the leader in service in this highly competitive environment. While most telecommunication companies claim their service levels are the best, our less than 10 second answering, advanced billing, pricing, knowledge and overall award winning customer service sets us apart. We encourage business in Australia to call Next Telecom, an Australian company, and ask how they can enjoy the experience for themselves”.
Recently Next Telecom also became the largest provider of fibre AAPT/TPG fibre 400 services in Australia and is planning to continue with organic growth and adopt technology advances that will maintain its leading service position.
About Next Telecom: Next Telecom was founded by Ryan O’Hare (co-founder of People Telecom), Gavin Roache and Mark Manion in 2008. Built to be the pre-eminent telecommunications provider to the business market in Australia, its passion is to deliver an unsurpassed customer experience across all products while reducing the cost of these products to their valued customers.