iiNet's broadband services in Victoria ground to a halt early this morning, following the breakdown of what the company describes as a "core network device".
The fault took about four hours to fix and customers were back on the air by about 6.30am, going by this writer's experience.
iiNet representative Mohammed Ahmed informed users of the restoration of services in a message posted to the broadband forum Whirlpool at 7.29am.
In a statement online, the company said: "The affected network device is now back online and passing traffic as per normal. Some customers may need to power cycle their modem or router to reconnect to the Internet (turn your modem off for a minute prior to turning it back on again)."
{loadposition sam08}Broadband services, both ADSL and NBN, were affected by the outage.
This was also the case with users of the company's Netphone and Fibrephone VoIP services.
iiNet is now owned by TPG. There are no details for a media contact on the iiNet site and the last media release there dates back to 15 July 2015. TPG has no media contact details on its website either.
A TPG representative has been contacted for comment.