Communications, cyber security, broadcast and infrastructure services provider, Kordia Solutions Australia, says it has achieved significant cost savings with the alignment of ERP and warehouse platforms using Dell Boomi’s integration platform-as-a-service (iPaaS).
Under the deal, Kordia has transformed its internal processes and customer services delivery capabilities using Boomi’s AtomSphere integration platform as a service (iPaaS).
Previously, Kordia Solutions Australia’s core platform which is responsible for finances, warehouse management and customer interactions, was not connected with the wider ecosystem, and unable to transfer data in real-time – with potential for misalignment of records.
Mark O’Dwyer, general manager IT, Kordia Solutions Australia, says as part of a comprehensive digital business transformation to create seamless data flow throughout the organisation, Kordia identified the need for effective integration that would allow in-house applications, SAP and cloud-based applications to share data and create visibility for all employees and end users.
{loadposition peter}Dwyer says the deployment meant the company was able to reduce the cost of data reconciliation under its former processes.
“With a new digital customer strategy in place, we implemented Boomi to help provide the ‘software glue’ between our network and applications to manage secure access to, and exchange of, information amongst our staff and customers located throughout Australia,” O’Dwyer says.
“Boomi has delivered direct and measurable benefits; we now have peace of mind in knowing our data is up to date and accurate across integrated systems, allowing us to connect with customers and partners, improving time-to-value externally.
“Boomi was attractive because there was no requirement to hire and engage developers, and no dedicated resources were needed to complete the implementation. Training existing staff to use Boomi was simple because the platform is configurable through visual design and inbuilt connectors, making it significantly easier to understand.”
Michael Evans, managing director Asia-Pacific and Japan, Dell Boomi, says lacking complete visibility across an organisation’s in-house applications can result in “significant unexpected costs, particularly for companies that manage large stock levels”.
“By integrating systems via Boomi AtomSphere, Kordia Solutions Australia has streamlined its environment to ensure that data is effectively synchronised and readily available so that employees can provide services to their customers without delay while costs are kept down.”